Last updated September 13, 2026
1. Canadian notice-and-notice regime
Where YourLegalAid acts in a capacity to which sections 41.25 and 41.26 of the Copyright Act apply and receives a compliant notice of claimed infringement, it will perform the obligations imposed on that type of service provider by applicable law.
This policy does not state that YourLegalAid is necessarily an Internet service provider, hosting provider, or information-location tool for every Service. Statutory notice-and-notice obligations apply only where the legal criteria are met.
2. Information required in a statutory notice
A notice intended to comply with section 41.25 should be in writing and include the information required by law, including:
- the claimant's name and address and other prescribed contact particulars;
- identification of the copyrighted work or other subject matter;
- the claimant's interest or right in that subject matter;
- location data for the electronic location at issue;
- identification of the infringement claimed; and
- the date and time of the alleged infringement.
A statutory notice must not contain content prohibited by the Copyright Act, including a settlement offer, a request or demand for payment or personal information in relation to the alleged infringement, or a link to such a demand.
3. Sending a copyright complaint
Use the Contact page and identify the enquiry as a copyright matter. A non-statutory complaint should provide enough information for us to identify the material, understand the claimed right, and contact the complainant.
4. Forwarding and records
Where section 41.26 applies, a compliant notice will be handled as required by that section. Applicable identity records are retained for six months from receipt of the notice, or for one year after receipt if the claimant commences proceedings relating to the claimed infringement and provides the legally required notice before the initial six-month period ends.
Where the statutory regime does not apply, records are retained only as reasonably necessary for complaint resolution, security, legal obligations, and dispute handling under the Privacy Policy.
5. Responding to or disputing a notice
A user who believes a complaint is mistaken may use the Contact pageand provide relevant supporting information. This is an internal YourLegalAid process and is not described as a statutory Canadian “counter-notice” procedure.
We may restore, retain, disable, restrict, or remove material depending on the facts, contractual rights, applicable law, and any court order.
6. Repeat or serious infringement
Where appropriate, we may restrict or terminate accounts that repeatedly or seriously infringe intellectual-property rights, subject to applicable law and contractual rights.
7. Misrepresentations
Do not knowingly submit false or misleading copyright allegations. Claimants and users remain responsible for their own statements and legal positions.
8. Related documents
See the Terms of Service, Privacy Policy, and Legal Centre for related provisions.